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    FREQUENTLY ASKED QUESTIONS (FAQ)

    We understand that investing in quality boilers and burners is no small decision to make. What type do you need? How should you use them? How should you take care of them? Having answers to these questions will help you make an informed decision.

    Here are some answers to the most commonly asked questions about heating systems, from Combustion & Heating Systems:

    WHAT IS A BOILER?

    A boiler system is a water containing vessel that transfers heat from a fuel source, such as, oil, gas, or coal into steam. The steam is then piped until it can be used to run production equipment. A boiler can also be used to sterilize, provide heat, to steam-clean and many more.
    The steam converts back into the form of water, and if all the steam that was produced is returned to be reused, the system is called a closed system. A system that does not return the condensate is called an open system.

    WHAT TYPES OF BOILERS DO YOU GET?

    From conventional boilers requiring a hot water tank, to combination boilers that are compact and discrete, there is a range of different boilers that you can choose from.
    There are three main types of boilers, such as, combination boilers, system boilers and conventional boilers. You also get condensing boilers, energy-efficient boilers and much more.
    When you purchase a new boiler, you should consider additional costs in the installation that may be applicable for some boiler types.

    WHAT SHOULD I THINK ABOUT WHEN CHOOSING A BOILER?

    Choosing a new boiler system can be an overwhelming experience and you may be faced with a variety of decisions.
    Purchasing a new boiler can be expensive and that is why you should consider a few things when choosing a new boiler.
    Proper budgeting, the right deal, boiler types, boiler sizes and boiler positioning should be considered before purchasing a new boiler.

    WHEN SHOULD I MAINTAIN MY BOILER?

    Boilers operate under immense pressure and heat, which means that their components and structure will take damage over time.
    This can be negated with regular maintenance, which should be conducted as often as once a year, but when under particular pressure, or if you are noticing faults, should be done more regularly.
    Combustion & Heating Systems offers specialised services for maintaining and repairing boilers and burners, so speak to us for further details.

    WHAT DO I DO WHEN I NEED SPARE PARTS?

    There will come a time when you need to have parts replaced on your boilers and heating systems, and we can help you with this. Combustion & Heating Systems provides a full range of spare and replacement parts for boilers and burners that are sourced from world leading manufacturers. Speak to us today if you need spares.

    WHAT IS A BURNER?

    The burner is a crucial part of an oil or gas heating system and supplies the energy required. It is attached to a heating appliance, water heater, or boiler to heat air or water.

    WHAT TYPES OF BURNERS DO YOU SUPPLY?

    Combustion & Heating Systems supplies both oil and gas burners

    HOW TO CHOOSE A SUITABLE BURNER?

    Usually a burner is selected according to combustion output capacity. You can provide relevant parameters of combustion output as:

    • 104xkcal/h
    • kW/h
    • m³/h (for gas)
    • Kg/h (for oil)

    Once this is determined, Combustion & Heating Systems will recommend the right model.

    WHAT IS THE WORKING LIFE OF THE BURNER?

    A burner has a long service life of between 5 and 10 years under good maintenance.

    HOW OFTEN SHOULD I MAINTAIN MY BURNER?

    For best results we recommended maintenance at least three months.

    WHAT KIND OF GAS DOES THE BURNER USE?

    “Gas” generally refers to natural gas. Other types of combustible gases include blast furnace gas, liquefied petroleum gas, coke oven gas, coal gas, etc.

    WHAT KIND OF OIL DOES THE BURNER USE?

    Fuel oil generally refers to combustible liquids such as diesel, biodiesel, methanol, heavy oil, etc.

    WHAT ARE INDUSTRIAL BURNERS USED FOR?

    Burners are usually used in boilers, hot air furnaces, rotary kilns, dryers, industrial kilns, asphalt mixing plants, etc.

    WHICH FUEL IS RIGHT FOR ME?

    Natural gas is the cheapest, most reliable and most efficient fuel. Alternatively diesel and liquid petroleum gas (LPG) are good alternatives.

    WHY IS IT IMPORTANT TO BE ISSUED WITH A COC?

    Receiving a Gas Certificate of Conformity (CoC) guarantees to the user that:

    • The gas practitioner is appropriately registered.
    • The work completed has been tested and is proven to be safe.
    • Only registered appliances/equipment is used for all installations.
    • The work complies with the requirements of South African legislation such as the Occupational Health and Safety Act, the Pressure Equipment Regulations and respective South African National Standards.
    • The gas practitioner has officially made you aware of any existing safety procedures or concerns with your installation.

    CONTACT COMBUSTION & HEATING SYSTEMS FOR DETAILS

    If you would like to know more about our offers for boiler and burner services and repairs, be sure to get into contact with a representative from Combustion & Heating Systems today. Alternatively, if you would like to know more about our complete range of heating systems and services, be sure to continue browsing our website for details.

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